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Julie Tano-Lawson
Customer Experience Guru
Originally from Côte d’Ivoire, Julie Tano-Lawson’s mission is to put her expertise in customer service and her passion to the benefit of more companies, thus contributing to local economic development.
She founded CX Consulting (3CX) after more than a decade in leadership and management roles. His firm, which specializes in improving the customer experience, helps companies by providing them with strategies and tools to deliver a memorable and remarkable experience.
FEMontérégie's contribution:
- Micro Loan
- Support
- Training
- Exclusive Benefits
A firm offering...
Professional consulting services
Thanks to an approach based on listening and teamwork, this persevering entrepreneur, who excels as a senior consultant at CX Consulting, can do what she loves most every day:
- Create a jubilant smile for the customer at each interaction;
- Develop strategies to optimize the customer and employee experience;
- Deploy plans to create and strengthen a customer-centric culture;
- To bring this feeling of well-being to life in the company’s customer relationship;
- Convert customers and employees of its customers into brand ambassadors.
Companies that do business with her improve the experience of their internal and external customers with the help of these services: audit and diagnosis, workshops and training, and strategy.
DÉCOUVREZ D’AUTRES PROJETS SOUTENUS PAR LE FONDS !